Refund policy
1. Return Window
We accept returns within 14 days of the delivery date.
To be eligible for a return, you must contact us within this period.
2. Condition of Returned Items
To qualify for a return, products must be:
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Unopened
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Unused
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In original packaging
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In the same condition as received
For hygiene and safety reasons, opened or used products cannot be returned.
3. Return Shipping Costs
Customers are responsible for the cost of return shipping unless:
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The item arrived damaged
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The wrong product was sent
If the product arrived damaged, we will request a photo for quality control.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to your original payment method.
Shipping charges are non-refundable.
5. Exchanges
We offer exchanges only for:
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Damaged items
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Incorrect items
If you need an exchange, please contact us at:
